If you have been affected by the severe weather, we hope you and your family are safe and well. Simply visit our Make a Claim page to find out all the information you will need, and to download your claim form. Our team appreciate your patience and understanding through this challenging time.

Insurer Financial Strength

Go Cover policies are underwritten by Lumley. Lumley is a business division of IAG New Zealand Limited (IAG). IAG has received a financial strength rating of AA- from Standard & Poor’s (Australia) Pty Ltd, an approved rating agency. 

A rating of AA- means IAG has a ‘very strong’ claims-paying ability, as you can see in the scale below.

The ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. The rating scale above is in summary form. A full description of this rating scale can be obtained from www.standardandpoors.com.



  • AAA (Extremely Strong)

  • AA (Very Strong)

  • A (Strong)

  • BBB (Good)

  • BB (Marginal)

  • B (Weak)

  • CCC (Very Weak)

  • CC (Extremely weak)

  • SD (Selective Default)

  • D (Default)

  • R (Regulatory Supervision)

  • NR (Not Rated)